Definitions
For the purposes of this Disclaimer:
- “Company” (referred to as either “the Company”, “We”, “Us” or “Our” in this Disclaimer) refers to DOCK URBAN SDN. BHD.
- “Goods” refers to the items offered for sale on the Service.
- “Orders” means a request by You to purchase Goods from Us.
- “Service” refers to the DOCK URBAN SDN. BHD., accessible from https://dockurban.store
- “You” means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
1. Acknowledgment
By accessing or using the Service, You agree to be bound by these Terms & Conditions. If You disagree with any part of the terms, then You may not access the Service. These Terms apply to all visitors, users, and others who access or use the Service.
2. Orders
When placing an Order, You agree that:
- You are legally capable of entering into binding contracts.
- All information provided is accurate, current, and complete.
- We reserve the right to refuse or cancel Orders for any reason, including errors in the description or pricing of the Goods.
Once an Order is placed, You will receive an acknowledgment email. This email does not confirm acceptance of your Order — it simply confirms that we have received it. Acceptance of your Order and the formation of a contract will only occur when we send you a confirmation email that the Goods have been shipped.
3. Pricing and Availability
All prices listed on the website are in Malaysian Ringgit (MYR) and include applicable taxes unless otherwise stated. Prices and availability are subject to change without prior notice.
We make every effort to ensure that all details, descriptions, and prices of Goods appearing on the Service are accurate, but errors may occur.
4. Delivery
Delivery times are estimates only and are not guaranteed. We shall not be held responsible for any delay or failure in delivery due to circumstances beyond our control, including but not limited to logistic issues, third-party courier delays, or force majeure events.
5. Returns and Refunds
Please refer to our separate Return & Refund Policy for detailed information about returning Goods and obtaining refunds.
6. Intellectual Property
All content included in or made available through the Service, including text, images, graphics, logos, and product designs, is the property of DOCK URBAN SDN. BHD. or its content suppliers and is protected by Malaysian and international copyright and intellectual property laws.
You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from Us.
7. Limitation of Liability
To the fullest extent permitted by law, DOCK URBAN SDN. BHD. shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from:
- The use or inability to use the Service
- Errors, mistakes, or inaccuracies of content
- Personal injury or property damage resulting from Your access to or use of the Service
- Any unauthorized access to or use of Our servers and/or any personal information stored therein
8. Links to Other Websites
Our Service may contain links to third-party websites or services that are not owned or controlled by the Company. We assume no responsibility for the content, policies, or practices of any third-party websites.
9. Changes to These Terms
We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. Changes will be posted on this page with an updated “Effective Date”. Your continued use of the Service after any such changes constitutes acceptance of the new Terms.
10. Governing Law
These Terms & Conditions and any disputes or claims arising out of or in connection with them shall be governed by and construed in accordance with the laws of Malaysia, without regard to its conflict of law provisions.
You agree that the courts of Malaysia shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms or the use of the Service.
11. Contact Us
If you have any questions about these Terms & Conditions, you can contact us:
DOCK URBAN SDN. BHD.
Email: dockurban@outlook.com
Address: 38-1, Jalan Tasek SS3, Bandar Tasek Mutiara, 14120 Simpang Ampat, Pulau Pinang, Malaysia